Playmora Shipping Policy

At Playmora, we aim to deliver your orders safely, efficiently, and reliably. Please review our shipping guidelines below.

INTERNATIONAL SHIPPING

• Estimated Delivery Time: 8 to 12 working days

• Shipping Partners: We work with reliable international courier partners to deliver orders to supported destinations.

• Shipping Charges: Shipping rates are calculated at checkout and may vary depending on the destination, package weight, and order value.

• Customs & Duties: International orders may be subject to customs duties, import taxes, or other local charges. These charges, where applicable, are the responsibility of the customer.

Note: Delivery times are estimates and may vary depending on the destination, customs clearance, courier operations, weather conditions, public holidays, or periods of high demand.

ORDER PROCESSING

• Orders are typically processed and dispatched within 1–2 business days.

• Once your order has been dispatched, you will receive shipping confirmation and tracking details where available.

• Orders placed on weekends or public holidays will be processed on the next business day.

DELIVERY ISSUES OR DELAYS

If your order is delayed or you experience any delivery-related issue, our support team will be happy to assist you.

Please contact us through our customer support channel with your order number and delivery details.

We will coordinate with the shipping provider and do our best to resolve the issue as quickly as possible.